Payment Terms

Last updated: 2025-12-19

1. Direct Payments

Hosts may accept direct payments (Zelle, ACH, checks, cash, etc.). In direct-payment scenarios, the host and guest are fully responsible for the transaction and any related disputes. The Company does not hold, transmit, or escrow funds.

2. Stripe Connect

When hosts opt into Stripe Connect, Stripe processes payments, performs KYC checks, and issues 1099-K tax forms where required. Stripe is the payment processor of record in those transactions.

3. Fees and Taxes

Any service fees will be disclosed in the booking flow. Hosts are responsible for collecting and remitting lodging taxes unless the Platform explicitly handles them in the future.

4. Refunds and Chargebacks

Refund policies are determined by the host and the contract between host and guest. For Stripe payments, Stripe may handle chargebacks according to its policies. The Company is not liable for chargeback losses.

5. Disputes

Payment disputes should be handled between host and guest under their contract. The Platform may offer mediation tools but does not decide payment outcomes.

6. Contact

Questions about payments can be sent to support@bookjerseyshore.com.