Legal

These Terms of Service are a binding agreement between you and BookJerseyShore LLC. By accessing or using Book Jersey Shore, including the website, mobile applications, APIs, listing pages, contract tools, messaging, payment-record tools, points features, and related services, you accept these Terms.

These Terms incorporate the Privacy Policy, Payment Terms, Points & Referral Terms, Arbitration & Dispute Resolution Policy, Electronic Signature Disclosure, Acceptable Use Policy, Cookie Policy, and DMCA / IP Policy. If you do not agree, you must not access or use the platform.

Some sections include explanations of company intent or the reason for a rule. Those explanations are included to make the direct-booking model easier to understand and must be read together with the operative legal language. They do not create a separate approval right, payment right, service guarantee, fiduciary duty, or company obligation unless these Terms or a separate written agreement expressly provide otherwise.

Book Jersey Shore operates as a technology platform and facilitator. It helps hosts and guests connect, communicate, create records, and enter rental agreements directly with each other.

The company is not a broker, real estate agent, property manager, insurer, escrow agent, payment processor, collection agent, money transmitter, guarantor, or party to host-guest rental agreements. No agency, partnership, joint venture, employment, franchise, or fiduciary relationship is created by use of the platform.

The company does not own, manage, control, endorse, guarantee, or verify any listing, property, host, guest, rental agreement, payment, property condition, safety condition, legal compliance status, or booking outcome. Users must make their own decisions and do their own diligence.

These limits are part of the platform's flexibility posture: hosts and guests remain free to choose their own rental terms, payment methods, communication, service providers, and legal arrangements. Because the company does not own or control those choices, it cannot insure, guarantee, or police every part of the transaction.

Users must be at least 18 years old and have legal capacity to enter binding agreements. If you use the platform for a business, agency, property owner, trust, entity, or other organization, you represent that you have authority to bind that organization.

Users are responsible for accurate account information, credential security, account activity, and prompt notice of unauthorized access. You may not create accounts using false information, impersonate another person or entity, evade enforcement actions, or maintain duplicate accounts for abusive or misleading purposes.

Hosts are responsible for having the legal right and authority to offer each property, publish each listing, use submitted photos and descriptions, communicate with guests, and enter rental agreements.

Hosts are responsible for accurate listing information, including property address, descriptions, photos, pricing, availability, fees, payment instructions, house rules, cancellation terms, occupancy limits, pet rules, accessibility details, permits, taxes, local ordinances, HOA rules, and any other legal or practical limits that apply to the property.

Hosts remain solely responsible for property condition, guest safety, compliance with law, tax collection and remittance unless the platform expressly handles a tax function in the future, and the terms and performance of each host-guest rental agreement.

These host responsibilities are not meant to lock hosts into one operating style. They are meant to keep responsibility with the party that controls the property, local compliance, pricing, photos, rules, and guest-facing promises.

Guests are responsible for reviewing listing details, host instructions, payment terms, house rules, cancellation terms, and the rental agreement before signing or paying. Guests must provide accurate booking information and decide whether the property and agreement are suitable for their stay.

Guests are responsible for complying with signed agreements, house rules, payment obligations, occupancy limits, check-in and check-out instructions, and applicable law.

These guest responsibilities are intended to preserve informed direct booking: guests decide whether a property, host, agreement, and payment arrangement fit their stay before they sign or pay.

The platform provides tools that allow hosts to create rental agreements, send them to guests, collect electronic signatures, and preserve signed records. Rental agreements are entered directly and exclusively between hosts and guests.

The company is not a party to, guarantor of, or legal reviewer for any host-guest rental agreement. Contract templates, starter language, reusable templates, formatting tools, and workflow tools are provided for convenience and are not legal advice.

These tools are intended to make ordinary rental paperwork easier without making the company the drafter, approver, or enforcer of every rental relationship.

By using electronic signing features, users consent to electronic records and electronic signatures under the Electronic Signature Disclosure and applicable electronic signature laws. Users should consult their own counsel when they need legal advice about a rental agreement or local compliance.

Cancellation, refund, deposit, security-deposit, damage, and payment obligations are governed by the host-guest rental agreement and applicable law. The platform may provide documentation, messaging, reminders, or tracking tools, but the company does not adjudicate host-guest refund disputes or force either side to perform.

This approach is intended to let hosts and guests choose cancellation and refund terms that fit a particular property and stay instead of forcing every booking into a single platform refund policy. Platform records may help document what happened, but users keep their ordinary contract and legal remedies against each other.

During launch, rent, deposits, security deposits, damage payments, and other host-guest payment obligations are paid directly between host and guest using the payment instructions selected by those parties. The company does not receive, hold, escrow, transmit, guarantee, or verify those payments.

Payment-status fields, payment instructions, payment schedules, reminders, marked-sent records, marked-received records, and payment notes are recordkeeping aids only. They do not make the company a payment processor, escrow agent, money transmitter, collection agent, refund decision-maker, or guarantor of payment performance.

Direct payments are intended to avoid forcing users into a closed payment rail or platform-controlled rent custody. This flexibility means hosts and guests remain responsible for choosing a payment method, confirming payment, keeping outside payment records, and enforcing payment or refund obligations.

Any company service fees, paid subscriptions, paid listing-tier charges, high-volume account charges, bulk import charges, concierge setup charges, API charges, or custom commercial arrangements will be separately disclosed before the user agrees to them. Basic individual-host listing pages may be free while paid workflow tools, enhanced features, high-volume accounts, agencies, property managers, bulk imports, concierge setup, API access, and custom commercial arrangements may require a paid plan or separate agreement.

That distinction is intended to preserve free or low-friction ordinary individual-host listing access while allowing higher-volume, higher-support, or custom commercial use to be priced separately.

The platform may later enable optional third-party payment processing, such as Stripe Connect, where legally and operationally available. If enabled, the processor role, fees, KYC obligations, tax reporting, chargeback process, and processor terms will be disclosed in the relevant flow.

Users retain ownership of content they submit to the platform, including listing photos, descriptions, rates, availability notes, house rules, contract text, messages, reviews, and other materials. The company does not take exclusive ownership of host content, and hosts may continue to use their own listing content elsewhere.

This is the anti-lock-in rule for host content: a host can reuse the same photos, descriptions, rates, house rules, and other listing materials on the host's own site, in private communications, with agencies, or on other channels when the host has the right to do so.

By submitting content, you grant the company a non-exclusive, worldwide, royalty-free, sublicensable, transferable license to host, store, use, reproduce, format, resize, crop, adapt, publish, display, distribute, index, analyze, and create derivative materials from that content as needed to operate, improve, secure, support, and promote the platform, the listing, and related booking workflows.

These license terms are broad because ordinary platform operation can require hosting providers, CDNs, search indexing, maps, email previews, share cards, image formatting, backups, security tooling, support tooling, analytics, corporate restructuring, financing, acquisition, or successor operation. Sublicensable rights help cover vendors and service providers; transferable rights help cover a change in legal structure or ownership of the platform; derivative-material rights help cover resizing, cropping, formatting, previews, summaries, and other ordinary technical or promotional adaptations. These rights are not intended to give the company exclusive ownership of host content or prevent hosts from using their own content elsewhere.

This license allows the company to use host listing content to promote the platform and the listing, including in search results, maps, listing pages, share cards, emails, social posts, landing pages, marketplace pages, examples, press materials, paid or unpaid marketing, and other ordinary promotional contexts. The company intends to use host listing content in a positive or ordinary marketplace context that promotes the platform, the listing, the host's rental opportunity, or direct-booking use of the listing. Because context and tone can be subjective, this intent does not create a separate approval right, payment right, or claim unless a separate written agreement says so.

The license continues as needed for records, backups, legal compliance, fraud prevention, dispute handling, already-created promotional materials, and reasonable technical or archival purposes. If a listing is unpublished or content is removed, the company may stop public display in the ordinary product surfaces while retaining copies where needed for contracts, safety, audit history, legal obligations, or legitimate business purposes.

Users represent that they own or have permission to use and license the content they submit. Users may not upload copied competitor-platform photos, descriptions, reviews, or other materials unless they have the rights needed to do so.

Third-party platforms, competitors, scrapers, aggregators, data brokers, AI-training datasets, listing directories, lead-generation services, and other outside businesses may not collect, scrape, copy, reuse, republish, train on, sell, or build datasets from host listing content or listing data without explicit permission from the host and any permission required from the company. This restriction does not prevent ordinary guests from viewing listings for legitimate rental purposes or ordinary search engines from indexing public pages in accordance with the platform's technical permissions.

This restriction is intended to protect hosts from outside businesses copying the marketplace while still allowing the host to authorize use of the host's own content.

The company may anonymize, aggregate, de-identify, and use data derived from platform activity for analytics, product development, market research, benchmarking, safety, and commercial purposes, as described in the Privacy Policy. The company does not sell individual personal information to third parties for their direct marketing purposes.

The platform may offer identity verification features for trust and safety. Verification means the company or a third-party provider reviewed information or documentation; it is not a guarantee of identity, character, behavior, creditworthiness, property condition, listing accuracy, payment performance, or legal compliance.

Verification is intended to be a trust signal and recordkeeping tool, not a promise that a user or property is safe, solvent, lawful, or suitable.

Verification materials and verification status may be retained and disclosed when reasonably necessary for a real booking, signed contract, safety review, fraud prevention, dispute, legal process, or rights-protection purpose.

The platform may offer points, founding-listing grants, referral rewards, promotional listing-tier access, featured eligibility, support benefits, or similar product benefits. These are promotional and product-related only.

Platform points are not cash, stored value, gift cards, refundable balances, security deposits, rent credits, transferable property rights, or payment for host-guest obligations. They cannot be withdrawn, sold, assigned, transferred, redeemed for money, or applied to host-guest rent, refunds, deposits, security deposits, damage payments, taxes, or off-platform obligations.

These limits are intended to keep promotions from being treated like money, deposits, rent credits, or financial accounts.

The company may define, modify, pause, revoke, correct, reverse, expire, or end promotional offers, point catalogs, referral milestones, eligibility requirements, expiration rules, and redemption options, subject to any written terms that apply to a specific offer.

Users who share referral links, referral codes, endorsements, testimonials, reviews, social posts, emails, texts, videos, or other recommendations and may receive points, free access, discounts, early access, referral credit, or another benefit must clearly disclose that connection in a way ordinary people will notice and understand.

The platform may allow guests to review listings, hosts to review guests, users to reply to reviews, and users to report content or conduct. Reviews and replies must reflect genuine experiences and may not be fraudulent, paid for, coerced, retaliatory, discriminatory, harassing, defamatory, unlawful, or unrelated to a real platform transaction.

The company may remove, restrict, label, investigate, decline to display, or preserve reviews, replies, listings, messages, reports, moderation records, edit history, and enforcement records when needed for trust, safety, fraud prevention, product integrity, legal compliance, or good-faith policy enforcement. Review-related point awards, if any, are for eligible review completion and are not conditioned on positive ratings or favorable sentiment.

Moderation is intended to protect record integrity and user safety, not to require positive reviews or suppress good-faith criticism.

Users may not use the platform for unlawful activity, fraudulent listings, misleading communications, harassment, threats, discrimination, impersonation, spam, scraping, unauthorized data collection, platform manipulation, fake reviews, review coercion, referral abuse, points manipulation, malware, security circumvention, or infringement of intellectual property, privacy, publicity, or other third-party rights.

Users may not misuse contact information, payment instructions, messaging tools, listing content, booking records, or off-platform coordination in a way that violates law, signed agreements, privacy rights, safety rules, or platform policies.

These limits are intended to protect flexible direct booking from abuse. Access to contact information, payment details, and listing content is for legitimate booking and platform purposes, not for harvesting, harassment, or circumvention that violates law or agreements.

Third-party platforms and outside businesses may not harvest or republish listing content or listing data without the required host permission and company permission described in these Terms.

The platform may link to or integrate third-party services, including hosting providers, communication providers, mapping services, identity verification vendors, analytics tools, and, if enabled later, payment processors. Those services are governed by their own terms and policies. The company is not responsible for third-party availability, accuracy, security, decisions, or conduct.

The platform is provided as is and as available. To the maximum extent permitted by law, the company disclaims warranties of merchantability, fitness for a particular purpose, title, non-infringement, uninterrupted operation, error-free operation, security, accuracy, booking volume, revenue, legal outcome, user behavior, property condition, payment performance, or suitability for any particular transaction.

Users assume the risks of using the platform and interacting with other users, including risks related to property condition, personal injury, property damage, financial loss, fraud, chargebacks, cancellations, disputes, legal compliance, and contract enforcement.

These disclaimers reflect the same direct-booking posture: the company can provide tools, records, and workflows, but it does not operate the rental, inspect the property, control the parties, hold the money, or replace professional legal, tax, insurance, safety, or real estate advice.

To the maximum extent permitted by law, the company and its officers, directors, members, employees, agents, affiliates, contractors, and service providers will not be liable for indirect, incidental, special, consequential, punitive, exemplary, lost-profit, lost-revenue, lost-data, lost-goodwill, business-interruption, booking-loss, property-related, payment-related, or user-to-user damages arising from the platform or these Terms.

The company's total aggregate liability for claims arising out of or relating to the platform or these Terms will not exceed the greater of $100 or the service fees actually paid by the claimant to the company during the 12 months before the event giving rise to the claim, except where a different limit is required by law.

The liability limits are intended to align risk with control. The platform may be free or low-cost and does not control user properties, payment performance, local compliance, or host-guest conduct, so the company does not accept open-ended liability for those user-controlled risks.

Users agree to indemnify, defend, and hold harmless the company and its officers, directors, members, employees, agents, affiliates, contractors, and service providers from claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising from user content, listings, bookings, rental agreements, payments, taxes, property condition, guest conduct, host conduct, legal compliance, third-party rights, disputes between users, platform misuse, or breach of these Terms.

This indemnity is intended to keep user-created and user-controlled risks with the user responsible for them, including property, tax, content, contract, payment, and conduct issues the company does not control.

Disputes between hosts and guests about rental agreements, property condition, payment, refund, damage, cancellation, stays, or user conduct are between those users and are governed by their rental agreement and applicable law unless the company is also a party to the claim.

This dispute structure is intended to keep host-guest disputes with the parties to the rental agreement while giving company-platform disputes a defined individual process. It is not intended to rewrite the host-guest contract or take away small-claims options where available.

Before starting arbitration or litigation against the company, the complaining party must send written notice describing the platform dispute and requested relief and allow at least 30 days for informal resolution.

Covered disputes involving the company will be resolved through final and binding individual arbitration administered under the AAA Consumer Arbitration Rules then in effect, except for qualifying small-claims matters and requests for certain equitable relief where permitted. The arbitration will proceed on an individual basis only, not as a class, representative, consolidated, or collective action.

AAA consumer rules and fee schedules control consumer arbitration costs. The company will not require a consumer to pay arbitration fees or arbitrator compensation beyond what the applicable AAA consumer rules permit. The arbitrator may allocate fees and costs for frivolous or bad-faith claims where allowed by applicable law and AAA rules.

To the fullest extent permitted by law, users and the company waive the right to participate in a class action, class arbitration, representative proceeding, consolidated proceeding, or jury trial for covered platform disputes.

The company may suspend or terminate access to the platform at any time, with or without notice, where it believes a user violated these Terms, created risk, abused the platform, acted unlawfully, harmed other users, or harmed the company's commercial or operational interests. Users may stop using the platform or request account closure at any time.

These rights are intended to protect users, records, platform integrity, and legal or commercial operations. They are not intended to trap users on the platform; users can stop using the platform, but leaving does not erase signed agreements, legal records, or counterparties' access to appropriate records.

Account closure does not cancel signed rental agreements, payment obligations, dispute rights, legal duties, or platform records that must be retained for legal, safety, fraud-prevention, audit, contract, or dispute purposes.

After account deletion, the company may retain certain records for six years or another period required or permitted by law, including signed contracts, contract content, signature records, E-SIGN consent records, identity verification materials tied to executed agreements or disputes, booking records, payment instructions, payment-status records, review and moderation records, dispute records, and Terms acceptance records.

If a user re-registers with the same email address, retained contract and booking records may be reassigned to the new account so prior legal records remain accessible to the appropriate parties.

Platform disputes between users and the company are governed by Wyoming law, without regard to conflict-of-law principles, except where federal law or non-waivable state law requires otherwise. For claims not subject to arbitration, users consent to jurisdiction and venue in state and federal courts located in Wyoming.

This governing-law provision applies to platform disputes with the company. It does not rewrite the governing law or venue for host-guest rental agreements unless those agreements separately say so.

This provision is intended to give company-platform disputes a predictable forum without changing the law selected in a host-guest rental agreement.

The company may update these Terms and related policies over time. Material changes may be posted on the legal page, shown in the platform, sent by email, or presented through an in-app acceptance flow. Continued use after the effective date of updated terms constitutes acceptance where allowed, and the platform may require affirmative acceptance before continued use of certain features.

Changes are intended to support an evolving launch-stage platform without surprising users about material new obligations where notice or affirmative acceptance is appropriate.

By providing contact information, users authorize the company and transaction participants, where applicable, to use that information for accounts, listings, bookings, contracts, payments, safety, security, support, legal notices, and service-related communications.

If SMS features are enabled, message frequency may vary and message and data rates may apply. Users may opt out of non-essential SMS messages where supported. Opting out of non-essential SMS does not prevent legally required notices, account notices, contract notices, security notices, or other service messages by email, in-app notice, or other permitted methods.

These Terms and incorporated policies are the entire agreement between the user and the company about the platform. If a provision is invalid or unenforceable, the rest remains in effect and the invalid provision may be modified to the minimum extent needed to make it enforceable.

Failure to enforce a provision is not a waiver. The company may assign or transfer these Terms and related rights or obligations in connection with business operations, financing, merger, acquisition, reorganization, sale of assets, or similar transaction. Users may not assign these Terms without written consent.

The company is not liable for delay or failure caused by events beyond its reasonable control, including natural disasters, severe weather, pandemic, government action, labor disputes, utility failures, communications failures, cyberattacks, platform provider outages, or third-party service disruptions.

Questions about the Terms should be directed to support@bookjerseyshore.com.

This policy explains how BookJerseyShore LLC collects, uses, shares, retains, and protects information when users access or use the platform. It is incorporated into the Terms of Service.

We may collect account information, profile information, listing content, property details, photos, pricing, availability, house rules, booking details, contract terms, payment schedules, payment instructions, payment-status notes, messages, support requests, reviews, reports, moderation records, points records, referral records, promotion records, and account settings.

For electronic signing, we may collect legal names, signature images, initials, consent timestamps, disclosure versions, signing events, IP addresses, user agents, device context, email addresses, phone numbers, external signer contact information, signed PDFs, audit trails, and related contract metadata.

For identity verification, we may collect government ID materials, selfies, verification metadata, verification status, or information from verification providers when users submit verification voluntarily or when a workflow requires it.

We may collect device and usage information such as IP address, browser type, operating system, device identifiers, pages viewed, access times, referring URLs, cookies, logs, error reports, performance data, analytics events, campaign sources, and referral attribution.

If third-party payment processing is enabled later, payment processors may provide transaction status, onboarding status, payout status, dispute status, payment-method metadata, tax-reporting status, or similar processor records. We do not store full payment card numbers or full bank account credentials.

We use information to operate accounts, listings, maps, search, inquiries, bookings, messaging, contracts, electronic signatures, signed-record storage, payment-record tools, reminders, reviews, reports, moderation, referrals, points, promotions, support, safety, fraud prevention, legal compliance, and platform administration.

We use information to facilitate host-guest transactions, preserve signed records, support trust and safety, respond to support requests, send service communications, send opted-in marketing communications, improve the product, debug errors, measure performance, understand usage, and enforce the Terms.

We may use aggregated, anonymized, or de-identified data for analytics, product development, market research, benchmarking, safety, reporting, and commercial purposes.

We may share relevant information between hosts and guests when needed for inquiries, bookings, contracts, external signing, payment coordination, stay coordination, reviews, disputes, safety issues, or preservation of transaction records. This can include names, contact information, booking details, contract details, payment instructions, payment-status records, signatures, signed documents, messages, and review content.

We may share information with service providers that help operate, secure, host, analyze, communicate, verify identity, process optional future payments, provide support, or maintain the platform. Service providers may use information only for the services they provide to us unless their own terms and the user's consent allow otherwise.

We may disclose information for legal, safety, fraud-prevention, rights-protection, dispute, tax, regulatory, law-enforcement, court, subpoena, or government-request purposes where required or reasonably necessary.

We may transfer information in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction. We may share aggregated, anonymized, or de-identified information that cannot reasonably identify a person.

We do not sell individual personal information to third parties for their direct marketing purposes.

During launch, hosts and guests pay each other directly using payment instructions selected by those parties. The platform may display payment instructions, payment schedules, payment status, and payment notes, but those records are documentation aids and do not mean the company processed, held, escrowed, transmitted, guaranteed, or verified payment.

If optional third-party payment processing is enabled later, payment processing will be handled by third-party processors under their own terms. Processors may collect tax identification numbers, KYC information, payment credentials, bank information, and dispute information to comply with their obligations.

We retain personal information as long as reasonably needed to provide the platform, fulfill the purposes in this policy, comply with law, resolve disputes, enforce agreements, prevent fraud, support safety, preserve signed records, and maintain product integrity.

After account deletion, we may retain certain records for six years or another period required or permitted by law, including contract content, signed PDFs, signature records, E-SIGN consent records, identity verification materials tied to executed agreements or disputes, booking history, transaction history, payment instructions, payment-status records, review records, report records, moderation records, dispute records, fraud-prevention records, and Terms acceptance records.

General account data not associated with executed contracts, disputes, investigations, safety incidents, fraud prevention, legal obligations, or legitimate business needs may be removed or anonymized in the ordinary course after deletion. Aggregated, anonymized, or de-identified data may be retained indefinitely.

If a user re-registers with the same email address after deleting an account, retained contract and booking records may be reassigned to the new account to preserve continuity of legal records and counterparty access.

Cookies and similar technologies may support sessions, authentication, security, preferences, analytics, performance, referral attribution, campaign attribution, debugging, and product improvement. We do not currently use third-party advertising or ad-tracking cookies.

Depending on location and applicable law, users may have rights to access, correct, delete, export, object to, or restrict certain personal information. Some requests may be limited by contract records, fraud prevention, safety, legal obligations, dispute needs, and counterparty rights in signed agreements.

Users may update account information in the platform where supported, manage cookies through browser settings, and opt out of marketing communications using unsubscribe instructions or by contacting support.

We use reasonable administrative, technical, and organizational safeguards intended to protect information, including encrypted connections, account authentication, access controls, and limited administrative access to sensitive records. No electronic system can be guaranteed perfectly secure.

The platform is not intended for users under 18. We do not knowingly collect personal information from children under 13. If we learn that a child under 13 provided personal information, we will take steps to delete it or handle it as required by law.

We may update this Privacy Policy over time. Material changes may be posted on the legal page, shown in the platform, sent by email, or presented through another appropriate notice.

Users outside the United States should understand that information may be processed in the United States, where privacy laws may differ from the laws in their location.

Privacy questions should be sent to support@bookjerseyshore.com.

Users may request paper copies of electronic records related to a rental transaction by contacting support. Users may also download, save, or print electronic records where the platform makes them available. There is no fee for paper copies at this time, but the company may impose a reasonable fee in the future with prior notice where allowed.

Before completing a signing workflow, users may be asked to click or tap an acceptance control confirming consent to use electronic records and electronic signatures. By consenting, users agree that disclosures, notices, contracts, signature records, and related documents may be provided electronically rather than on paper.

Users also agree that electronic signatures and electronic records may have the same legal effect as handwritten signatures and paper records where permitted by law.

To access and retain electronic records, users need a device such as a computer, tablet, or smartphone; internet access; a current web browser such as Chrome, Firefox, Safari, or Edge; the ability to view HTML pages and PDF files; sufficient storage to download or retain records; and an active email account or platform account capable of receiving notices.

A printer is optional if the user wants paper copies. If hardware or software requirements materially change, users may be asked to renew consent.

Users may withdraw consent to receive electronic records prospectively by contacting support. Withdrawing consent does not affect the validity, enforceability, or legal effect of records or signatures completed before withdrawal.

Because the platform is built around electronic contract records, withdrawing consent may prevent the user from completing a booking, signing a contract, using signing features, or continuing a platform-supported transaction.

Consent applies to rental agreements, contract drafts, signature fields, E-SIGN disclosures, booking notices, payment-status notices, payment instructions, check-in details, amendments, cancellation notices, account notices, security notices, support notices, audit trails, signed PDFs, and related transaction communications provided through or in connection with the platform.

Users are responsible for keeping email addresses, phone numbers, account details, and other contact information accurate and current. Failure to maintain current contact information may prevent receipt of important records, notices, signed documents, and transaction communications.

The platform may retain electronic records, consent records, signature records, signed PDFs, audit trails, IP addresses, user agents, timestamps, and disclosure versions for legal, safety, fraud-prevention, dispute, contract, and audit purposes as described in the Terms and Privacy Policy.

Questions about electronic records and signatures should be sent to support@bookjerseyshore.com.

This Acceptable Use Policy applies to all users and is incorporated into the Terms of Service. A violation may result in content removal, feature restriction, account suspension, account termination, referral reversal, points reversal, or other enforcement action.

Users should communicate honestly, respectfully, and in good faith; provide accurate information in listings, profiles, bookings, and contracts; honor commitments made through signed agreements; respect property, privacy, and personal boundaries; and comply with applicable law.

Hosts and users must comply with fair housing, anti-discrimination, public accommodation, and other applicable laws. Users may not refuse bookings, alter terms, provide inferior service, harass, or otherwise discriminate based on protected characteristics.

Hosts are solely responsible for ensuring that listing practices, guest screening, rental decisions, advertising, and rental terms comply with applicable fair housing and local rental rules.

Prohibited activity includes fraud, fake listings, false identities, misleading property information, unauthorized property listings, illegal activity, harassment, threats, stalking, discrimination, impersonation, intellectual-property infringement, privacy violations, spam, malware, security circumvention, scraping, bots, automated account creation, fake reviews, coerced reviews, referral abuse, points manipulation, and platform manipulation.

Users may not upload photos, descriptions, contract terms, trademarks, or other content they do not own or have permission to use.

Users and third parties may not collect, scrape, copy, store, republish, sell, train on, or commercially exploit host listing content or listing data without the host's explicit permission and any permission required from the company.

Users may not collect, store, or use another user's personal information except for a legitimate booking, rental transaction, legal record, or other purpose allowed by the platform and applicable law.

The company may investigate, remove content, restrict features, suspend accounts, terminate accounts, reverse points, correct records, preserve evidence, warn users, or refer matters to law enforcement where appropriate. The company is not obligated to monitor all activity but may do so to protect users, records, and platform integrity.

Users can report suspected violations to support@bookjerseyshore.com with relevant listing URLs, screenshots, messages, booking IDs, contract IDs, and a description of the issue. Good-faith reports will not result in adverse action against the reporter.

The policy may be updated as platform needs, legal requirements, and trust-safety needs evolve.

During launch, Book Jersey Shore does not process, hold, escrow, transmit, guarantee, or verify rental payments, deposits, security deposits, damage payments, refunds, or other host-guest payment obligations. Hosts provide payment instructions in the listing, booking flow, contract, Payment Information block, message thread, or other communication, and guests pay hosts directly.

Direct payment methods may include Zelle, ACH, check, cash, wire, a host's own processor, or another arrangement selected by the parties. Hosts and guests are fully responsible for the transaction and related disputes.

This launch posture is part of the platform's no-lock-in model. Users can choose the payment method that fits their rental relationship, but the company is not a payment intermediary and users should keep their own receipts, bank records, processor records, and other proof of payment.

The platform may show payment instructions, payment schedules, due dates, reminders, payment status, marked-sent fields, marked-received fields, and how-paid or how-received notes. These records are documentation aids only. They do not mean the company verified that money moved, guarantees collection, adjudicates refunds, provides chargeback protection, or becomes an escrow agent, payment processor, collection agent, or money transmitter.

The platform may later enable optional third-party payment processing, such as Stripe Connect, where legally and operationally available. If enabled, the processor role, fees, onboarding requirements, KYC obligations, tax reporting, chargeback process, dispute process, and processor terms will be disclosed in the payment flow and governed by the processor's own terms.

Company service fees, paid subscriptions, paid listing-tier charges, high-volume account charges, agency arrangements, property-manager arrangements, bulk imports, concierge setup, API access, or other custom commercial arrangements will be disclosed before the user agrees to them. Paid enforcement may be disabled during launch, and promotional access may be granted without billing.

These paid categories are intended to distinguish ordinary individual-host listing access from heavier business, workflow, support, import, API, or custom commercial use.

Hosts are responsible for determining, collecting, reporting, and remitting lodging taxes, sales taxes, occupancy taxes, and other transaction taxes unless the platform explicitly handles a tax function in the future and says so in the relevant flow.

Refund, cancellation, deposit, security-deposit, damage, and chargeback obligations are determined by the host-guest rental agreement and applicable law. The company does not decide refund outcomes, force refunds, collect damages, guarantee either party's payment performance, or cover chargeback losses.

This flexibility lets hosts and guests negotiate refund and payment terms that fit the property and stay, but it also means each party remains responsible for enforcing those terms through ordinary contract and legal channels.

Payment disputes between host and guest should be handled between those parties under their rental agreement. Platform records may help document what each side says happened, but the company is not a collection agent, escrow agent, arbitrator, or refund decision-maker.

Payment-term questions should be sent to support@bookjerseyshore.com.

These terms govern platform points, founding-listing grants, referral rewards, promotional listing-tier access, featured eligibility, support benefits, and similar product benefits offered through Book Jersey Shore.

Platform points are an internal product accounting unit. They are not cash, stored value, gift cards, credits, refundable balances, security deposits, rent credits, transferable property rights, or payment for host-guest obligations.

Points cannot be withdrawn, sold, assigned, transferred, redeemed for money, or used for host-guest rent, refunds, deposits, security deposits, damage payments, taxes, fees owed directly to a host or guest, or other off-platform obligations.

Points may be used only for platform-defined benefits that we make available, such as listing-tier time, guest contract sends, featured eligibility, support benefits, or other product services. Available benefits, point costs, redemption options, limits, and expiration rules may change.

The platform may award points for eligible activity such as account setup, listing creation, identity or email verification, completed contracts, review completion, referrals, or other milestones shown in the platform or in a written promotion.

A displayed balance, pending award, milestone preview, or catalog entry is not a guarantee that points will be awarded or remain available if the underlying activity is later found ineligible.

The founding offer is listing-scoped. Eligible early listings may receive automatic Pro promotional access through platform-points grants, with the duration or benefit shown in the platform or written promotion when the listing is created.

The company may reject, void, reverse, or correct claims involving duplicate listings, fake listings, test data, low-quality listings, unauthorized listings, listings that violate law or platform policy, technical errors, or other ineligible activity.

Any ranking, featured, support, visibility, or promotional benefit associated with a tier is an eligibility signal only. No tier guarantees search position, homepage placement, impressions, inquiries, booking volume, or revenue.

Referral codes and links are account-level attribution tools. Unless a specific written promotion says otherwise, referral rewards require the referred person to create a platform account and complete the eligible milestone shown in the platform.

For the first-listing referral promotion, the referrer may earn 100 platform points when a referred host publishes a first eligible listing, and the new host may earn 50 platform points for that first eligible listing. External email-only signing, inquiries, or off-platform activity do not by themselves guarantee referral rewards.

Only one referrer may receive attribution for a referred account. Self-referrals, household or business duplicate accounts, purchased referrals, traded referrals, fake accounts, bot activity, spam, and activity designed to manipulate points or reporting are prohibited.

If a user shares a referral link, referral code, endorsement, testimonial, review, social post, email, text, video, or other recommendation and may receive points, free access, discounts, early access, referral credit, or another benefit, the user must clearly disclose that connection in a way ordinary people will notice and understand.

A simple disclosure is usually best. For example: "My referral link may earn me platform points if you sign up or complete eligible actions." Ambiguous labels such as partner, ambassador, or thanks may not be enough by themselves.

The company may withhold, reverse, expire, revoke, or adjust points, referrals, promotional grants, rankings, featured eligibility, account benefits, or redemptions where activity is duplicate, fraudulent, spammy, unlawful, manipulated, test-only, ineligible, abusive, mistakenly awarded, or inconsistent with these terms.

The company may change or end point catalogs, referral milestones, grant amounts, point costs, redemption options, expiration rules, and promotional eligibility at any time. Grant points and promotional points may expire on the date shown in the platform. Earned milestone or referral points do not expire unless we publish a later policy with notice or unless the points are reversed under these terms.

Questions about points or referrals should be sent to support@bookjerseyshore.com.

Cookies are small text files stored on a device by a browser. Similar technologies may include local storage, pixels, tags, logs, device identifiers, or SDK events. They help websites and apps function, remember preferences, support security, and understand usage patterns.

We may use essential cookies for authentication sessions, CSRF protection, security, and core platform functionality. We may use functional cookies to remember preferences such as theme or settings. We may use analytics cookies or similar technologies to understand usage, measure performance, debug errors, attribute referrals or campaigns, and improve the product.

We do not currently serve third-party advertising cookies or allow third-party ad networks to place cookies through the platform. Service providers that help operate, secure, host, communicate, verify identity, process optional future payments, or measure the platform may use cookies or similar technologies as needed to provide their services.

Users can control cookies through browser settings. Disabling essential cookies may prevent key features from working, including sign-in, account security, contract signing, and other platform workflows.

The Cookie Policy may be updated as the platform, service providers, analytics posture, or legal requirements evolve.

Cookie questions should be sent to support@bookjerseyshore.com.

We respect intellectual property rights and expect users to do the same. Users must own or have permission to use and license listing photos, descriptions, documents, trademarks, logos, reviews, messages, and other content they submit.

Submitting content to the platform does not transfer exclusive ownership to the company. The platform license in the Terms allows Book Jersey Shore to operate, display, improve, and promote the platform and listing while the user keeps ownership of their own content.

Rights holders may submit copyright takedown notices to support@bookjerseyshore.com. Notices should include the rights holder's name, address, phone number, and email; identification of the copyrighted work; the URL or location of the allegedly infringing material; a good-faith statement that the use is unauthorized; a statement under penalty of perjury that the notice is accurate and the sender is authorized to act; and a physical or electronic signature.

Unless and until the company publishes a Copyright Office-registered DMCA agent, this contact is the operational intake point for copyright notices. The company may remove or restrict allegedly infringing material while reviewing a notice.

Users whose content is removed may submit a counter notice if they believe the removal was mistaken or authorized. Counter notices should include contact information, identification of the removed material, a statement under penalty of perjury that the user has a good-faith belief the material was removed by mistake or misidentification, consent to appropriate federal jurisdiction, and a physical or electronic signature.

The platform may terminate or restrict accounts that repeatedly infringe intellectual property rights or repeatedly submit content without adequate rights. The company may also remove or restrict infringing material, preserve records, and take other action allowed by the Terms.

This policy applies to disputes, claims, or controversies between a user and BookJerseyShore LLC arising out of or relating to the Terms, the platform, an account, company fees, company conduct, or the company's role in connection with a transaction facilitated through the platform.

Direct disputes between hosts and guests about rental agreements, property condition, payments, refunds, damages, cancellations, stays, or user conduct are between those users and are governed by their rental agreement and applicable law unless the company is also named as a party.

Before starting arbitration against the company, the complaining party must send written notice describing the dispute, relevant account or transaction information, and the specific relief sought. The company will have at least 30 days after receipt to attempt informal resolution.

If the underlying issue is between users, the complaining party should first try to contact the other user through the platform or in writing where practical, unless safety, fraud, harassment, or legal concerns make direct contact inappropriate.

If a covered dispute with the company is not resolved informally, it will be resolved through final and binding individual arbitration administered under the AAA Consumer Arbitration Rules then in effect, except for qualifying small-claims matters and certain equitable-relief requests where permitted.

Individual arbitration is intended to resolve platform disputes efficiently and avoid turning one user's transaction-specific issue into platform-wide representative litigation, while preserving small-claims and non-arbitrable relief where available.

The arbitrator may not consolidate claims or preside over a class, representative, collective, or mass proceeding. The arbitrator will apply applicable law consistent with the Federal Arbitration Act and will issue a reasoned written decision where required by AAA rules or requested by a party.

Arbitration may occur remotely by telephone, video conference, or written submission where available and appropriate, or in another location required by applicable consumer arbitration rules.

AAA consumer rules and fee schedules control consumer arbitration costs. The company will not require a consumer to pay filing fees, case-management fees, hearing fees, or arbitrator compensation beyond what the applicable AAA consumer rules permit.

Each party is responsible for its own attorneys' fees unless applicable law, the rental agreement, the Terms, or the arbitrator allows a different award. The arbitrator may allocate fees and costs for frivolous or bad-faith claims where permitted by law and AAA rules.

Either party may bring a qualifying individual claim in small claims court if the claim remains in small claims court and proceeds only on an individual basis. Claims not subject to arbitration may proceed in the courts identified in the Terms, unless applicable law requires another venue.

Nothing in this policy prevents the company from seeking injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property, confidential information, platform integrity, data security, users, or legal rights.

To the fullest extent permitted by law, users and the company waive the right to participate in a class action, class arbitration, representative proceeding, consolidated proceeding, collective proceeding, or jury trial for covered platform disputes.

This policy survives account termination, account deletion, completion of a booking, completion of a contract, and termination or expiration of the Terms where applicable.

Dispute-resolution questions should be sent to support@bookjerseyshore.com.