Arbitration & Dispute Resolution

1. Disputes Between Hosts and Guests

Hosts and guests agree to follow the dispute process below before filing in court. The Platform may provide tools and documentation, but the contract remains between host and guest.

2. Required Dispute Process

1. Informal Resolution: Contact the other party through the Platform within 7 days of the issue.
2. Platform Mediation: Submit a dispute to the Platform with supporting documents.
3. Optional Non-Binding Arbitration: If unresolved, either party may request a non-binding arbitration session.
4. Court: After the above steps, parties may pursue legal remedies in court.

3. Fees

The Platform may charge a nominal filing or administration fee for disputes. Fees will be disclosed before a case is opened. The Platform may allocate fees to the losing party where permitted.

4. Disputes Involving the Company

Claims involving the Company must follow the same escalation path. You agree to bring such claims in the state or federal courts of Wyoming after completing the process above.

5. Contact

For dispute questions, email support@bookjerseyshore.com.